Shipping Policy

Do you ship internationally & how much does shipping cost?

Yes, we ship to Australia, Canada, Europe, New Zealand, and the United States. We offer all customers free international shipping with tracking. No shipping cost & no sales tax - we want your experience to be as smooth and upfront as possible - just the way we like it.

* Please note that customs policies and import duties vary widely for international orders outside of the United States. Your local customs office can assist with any customs duties outside of our control.

What are your shipping and processing times?

Standard Shipping Times

United States: 1 - 3 weeks

Europe: 2 - 4 weeks 

Canada: 2 - 4 weeks 

Australia: 1 - 3 weeks

New Zealand: 2 - 4 weeks

Processing Times

Orders take 3-5 business days to process. We do not ship out on weekends.

Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!

If you need more detailed information, please contact us and we'll help you out!

Unexpected Delays

Due to COVID-19, please give a 1-2 week delay as international customs processing times and postal services have changed.

In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.